All orders are shipped out within 1-2 business days. We ship all our orders from here in Adelaide, South Australia. Most orders arrive within 5 business days with Standard Post and 1-2 business days with Express Post.
We recommend only using your Eggee once per day. Whether that be first thing in the morning before applying your makeup, or at night once you have taken your makeup off. It is also best to apply a moisturiser to your skin after use, as Eggee will remove 99% of oils and dirts and may leave your skin a little dry.
Yes and yes! Eggee's IPX7 waterproof rating means that you can use it in the shower, the bath, the pool, the rain, or whatever else you're into. We don't judge, we just make it possible.
In our opinion, the shower is the best place to use your Eggee! Just make sure to dry it off after use.
Yes we do! we have a 30 day "love it or your money back" guarantee. You can use the Eggee for up to 30 days, if you don't love it, simply send it back to us and we will issue a refund. When sending the item(s) back to us, please keep in mind that you will be responsible for shipping expenses.
Yes, we offer a 1-year limited warranty on our products. The warranty is limited to battery issues or product-related defects. Warranty does not cover personal damages to the product. If the item has been dropped, stolen, misused, and shows signs of wear and tear, it will not be covered by warranty.
We recommend cleaning your Eggee after handful of uses. Wash the cleansing, scrubbing, and massaging zones of the device using soap and warm water and rinse thoroughly afterwards.
Do not use cleaning products that contain acetone, alcohol or petrol. These chemicals can irritate your skin.
Your Eggee is rechargeable with its included charging cable. A full charge takes two hours and should last you for 6-12 months of regular use.
Charging is very simple. Plug the USB end of the charging cable into a power outlet using a compatible adapter. Insert the connector into Eggee’s charging port located on the back of the device. A light on the front of the device will begin to glow red to let you know your Eggee is charging. Once it has reached a full charge, the light will glow green.
The sonic pulses that Eggee produces are micro-vibrations set to what we in the office call the “magic frequency range”.
Regardless, when channelled through Eggee's bristles, thousands of vibrational pulses in this frequency travel below the surface of your skin and rapidly vibrate the clumps of unwanted, skin-harming material stuck inside your pores. This rapid vibration causes the material to become loose and break apart, allowing for your cleanser to swoop in and wash away the remnants.
Acne and other skin-related issues don't form on the surface of the skin, they form below the surface, inside of pores.